ECommerce Trend Focus: Chatbots

Fully automated chat agents, or chatbots, are becoming the go-to interaction for retailers to communicate with their consumers in real-time. Chatbots are acting as the first point of contact with the brand, answering questions and providing troubleshooting help...
ECommerce Trend Focus: Cyber November

ECommerce Trend Focus: Cyber November

Successful businesses are planning now for high Q4 sales. With over 51% of Americans choosing to shop online rather than in store, embracing eCommerce trends needs to be at the forefront of your brand’s goals. Most consumers shop via electronic devices like their...